SMS Alert Notification

Introduction

• SMS stands for Short Message Service.
• This service serves customers who do not have a smartphone or are in with no or limited internet access with high performance to get the message alert notification. 
• To keep the customer updates for every transaction (withdrawal & deposit) and keeping on track with their latest balance.

Service Feature 

Language: 3 Languages (Khmer, English, and Chinese)

Accessibility: Any type of phone, save time, quickly and easily even during off-hours or holidays you will always receive SMS anytime and anywhere.

Safety: Messages will always be delivered safely and quickly in any situation and all message history is logged automatically to view old messages.

Notification Updates: Automate alert notifications to customers in 120 seconds and 24/7 alert notification when the transaction is made.

FAQs
Q1. Can we check the balance through the message?

A: Users cannot check the balance unless they come to the branch. 

Q2: Can we respond through the message?

A: No, the user cannot respond thru the message.

Q3: How long does the customer get the alert notification?

A: Customer will get the alert message after authorization from the operator within a minute. 

Q4: What type of transaction to get the alert notification?

A: Customers will get the alert notification related to transactions such as Deposit, Withdrawal, Account to Account Transfer, Transfer Between Account and Check Withdrawal. 

Note: All account owners will receive alerts showing their remaining balance after 120sec every transaction made.

Q5: How much do we charge the customer per message?

A: This service we offered for FREE of charge