IT Digital Banking​ Manager

Job Responsibilities

• Oversee all technology development, operations, and support on Digital Banking channel,
• Work closely with internal stakeholder on business requirement scoping,
• Managing system vendor on system implementation,
• Work closely with Working Committee and Steering committee on project execution,
• Devise and establish IT policies and system procedures to support the implementation of strategies pertaining to Digital Banking,
• Development and maintenance of IT policies and procedures pertaining to Digital Banking,
• IT compliance guidelines, process for meeting regulatory requirements and operational risk guidelines,
• Managing Digital Banking risk including identification of risks, tracking of risks and risk mitigation,
• Ensuring the stability of the Digital Banking IT environment with a robust project development and service management as necessary for support the IT systems, services, and operations, managing changes, incidents and mitigation controls.
• Head and manage the Digital Banking workstream that includes staff’s job planning and assigning, performance management, discipline, training & personal development.
• Manpower planning and budget for Digital Banking workstream,
• Talent acquisition and retention. Recruitment and staffing for Digital Banking workstream,
• Determine the appropriate level of access to sensitive information,
• Implement procedures and supervision of employees who work with sensitive information,
• Policy / SOP planning and development for Digital Banking,
• Performance management and annual appraisal for Digital Banking workstream,
• Any duties that may be assigned by the bank from time to time,
• Managing internal customer satisfaction,
• Leadership & people management skill,
• Demonstrate and advocate the Bank’s core values,
• Complex analytical, problem solving & decision-making skill,
• Influential communication & presentation skill,
• Any other responsibilities that may be assigned by Chief  of IT & Digital Banking from time to time.

Job Requirements

• At least Bachelor’s degree in IT or Computer Science and related discipline is required.
• Minimum 7 years of experience in Banking Sector.
• Good track record in delivering Digital Products services like Mobile Banking, Internet
  Banking, Wallets, Self-Servicing Channels, Automated Systems.
• Have a solid understanding and grasp over Processes Automation.
• Demonstrated ability to apply digital solutions to business problems.
• Proven experience in planning, organizing, and development.
• Strong leadership skills, strong interpersonal skills and ability to manage team members.
• Excellent communication skills with proficiency in written and spoken English.
• Excellent negotiation skills, presentation skills and analytical skills.
• Ability to handle multiple projects and deliver the results within the deadline.
• Understand about vision, mission, core values, regulations, and other principles of the bank.
• Have good relationship and interpersonal skill.

For the interested candidates, please send your updated cv to hr@hhbank.com or telegram: 015713999